Privacy Policy – AstroHato

Effective Date: December 31, 2024

At AstroHato, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website astrohato.com. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information when you visit AstroHato:

  • Personal Information: This includes details such as your name, email address, shipping address, billing information, and phone number, which you provide when placing an order or subscribing to our newsletter.
  • Payment Information: We collect payment information such as credit card details or other payment methods when you make a purchase on our website. This information is processed securely through third-party payment processors.
  • Browsing Information: We collect non-personal data such as your IP address, browser type, and usage data through cookies and tracking technologies to improve your website experience.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing: To process and fulfill your orders, including delivering the products, sending order updates, and communicating with you about your purchases.
  • Customer Service: To respond to your inquiries, resolve issues, and provide you with the necessary assistance.
  • Marketing and Promotions: With your consent, we may use your email address to send promotional materials, updates, and newsletters. You can opt-out of marketing emails at any time by clicking the unsubscribe link in the email.
  • Improving User Experience: To enhance and personalize your shopping experience, including analyzing website traffic, preferences, and behavior to offer better products and services.

3. Data Security

We are committed to protecting your personal information. We use industry-standard encryption methods and secure payment gateways to safeguard your payment and transaction details. Additionally, we follow strict internal procedures to ensure that your data is handled securely and kept confidential.

However, no method of electronic transmission or storage is 100% secure, and while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties in the following cases:

  • Service Providers: We may share information with third-party service providers who assist in the operation of our website, payment processing, and shipping services.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal process, such as a subpoena, court order, or government request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

AstroHato uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us analyze website traffic, remember user preferences, and offer personalized content. You can choose to disable cookies in your browser settings, but this may limit your ability to use some features of our website.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience and reference. We do not control and are not responsible for the content, privacy policies, or practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: If any of your personal information is incorrect or outdated, you may request that we update it.
  • Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
  • Opt-Out of Marketing: You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
  • Data Portability: You can request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@astrohato.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make any changes, we will post the updated policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically for any updates or changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please feel free to contact us:

By using AstroHato‘s website, you acknowledge that you have read and understood this Privacy Policy.