Terms and Conditions – AstroHato
Effective Date: December 31, 2024
Welcome to AstroHato! By accessing or using our website at astrohato.com (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services. If you do not agree with any of the terms listed below, you should refrain from using the Site.
1. General Terms
- Acceptance of Terms: By using the Site, you agree to comply with these Terms and Conditions, as well as our Privacy Policy and Refund and Returns Policy. These documents govern your use of the Site and our services.
- Changes to Terms: We reserve the right to update, modify, or replace these Terms and Conditions at any time. Any changes will be posted on this page with a revised Effective Date. Please check this page periodically for updates. Your continued use of the Site following any changes will constitute your acceptance of those changes.
2. Use of the Site
- Eligibility: You must be at least 18 years of age to use the Site or place orders. If you are under the age of 18, you may use the Site only with the involvement of a parent or guardian.
- Account Creation: In order to access certain features of the Site, such as placing orders, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to keep this information updated.
- Account Security: You are responsible for maintaining the confidentiality of your account details, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
3. Products and Services
- Product Descriptions: We make every effort to provide accurate descriptions of the products listed on our Site. However, we do not guarantee the accuracy, completeness, or reliability of any product descriptions, images, or other content on the Site. Variations in color, size, and other features may occur due to the display settings on your device.
- Pricing: Prices are subject to change without notice. We strive to provide accurate pricing; however, we reserve the right to correct pricing errors at any time. If a product is listed at an incorrect price, we will notify you and offer the option to proceed with the purchase at the correct price or cancel your order.
- Availability: All products are subject to availability. We may change or discontinue products at any time without prior notice. If a product you ordered is out of stock, we will notify you and offer alternatives or a refund.
4. Ordering and Payment
- Order Process: When you place an order on our Site, you agree to provide accurate and complete information. Once an order is placed, we will send you an order confirmation email. This does not constitute an acceptance of your order but an acknowledgment of receipt. We reserve the right to refuse or cancel any order at any time.
- Payment: We accept payment through major credit cards, debit cards, and PayPal. By providing your payment information, you authorize us to process the payment for your order. You agree to provide valid and accurate payment details at the time of purchase.
- Order Cancellation: You can cancel an order within 24 hours of placing it. After that, cancellations will be subject to our Refund and Returns Policy.
5. Shipping and Delivery
- Shipping Charges: Shipping costs are calculated at checkout based on the delivery address and the size and weight of your order. The total shipping fee will be displayed before you confirm your order.
- Delivery Time: Delivery times depend on the shipping method selected and your location. We strive to ship orders within 1-2 business days, but delivery times may vary based on the carrier, location, and unforeseen circumstances.
- International Shipping: At this time, we only offer domestic shipping within the United States. We may expand our shipping capabilities in the future.
6. Returns and Refunds
Please refer to our Refund and Returns Policy for detailed instructions on how to return products, exchange items, and receive refunds. We accept returns on eligible products within 30 days of purchase, subject to our return conditions.
7. Intellectual Property
- Copyright: All content on the Site, including text, images, logos, graphics, and other materials, are the property of AstroHato and are protected by copyright laws. You may not use, copy, modify, or distribute any content from the Site without prior written consent from us.
- Trademarks: The trademarks, service marks, and logos used on the Site are owned by AstroHato. You may not use these trademarks without our express written permission.
8. Limitation of Liability
- No Warranty: The Site and all products and services provided are on an “as-is” basis. We do not make any warranties, express or implied, regarding the Site or its contents, including the accuracy, completeness, or reliability of the information provided.
- Limitation of Liability: In no event will AstroHato, its affiliates, or its employees be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use the Site or the products purchased through it, even if we have been advised of the possibility of such damages.
9. Privacy and Data Protection
We respect your privacy and are committed to protecting your personal data. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions will be governed by and construed in accordance with the laws of the state of Massachusetts. By using this Site, you consent to the exclusive jurisdiction of the courts located in Norwood, Massachusetts, for any disputes arising out of or relating to these terms.
11. Severability
If any part of these Terms and Conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
- Email: info@astrohato.com
- Phone: (863) 993-2453
- Address: 97 Wilson St, Norwood, Massachusetts (MA), 02062, USA
- Website: https://astrohato.com
By using AstroHato‘s website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.